Articles and Stories

June 22, 2021

Technology has led to innovative advances in the localization field like auto-translation apps and artificial intelligence. Auto-translation apps are constantly improving, and artificial intelligence can now create voices that sound perfectly human.

“There’s an app for that” rings true for almost anything, but apps cannot replace personalized customer service provided by humans. We take pride in our exceptional customer service and demonstrate this through:

• Personal, hands-on management of projects from start to finish, ensuring the success of the final product
• Providing regular, clear communication throughout the project

While technology allows you to handle translation and localization on your own, the outcome may not be grammatically correct and voice transcription is only as good as the pronunciation of the speaker. We have all noticed transcription errors from phone voice mails or have asked Siri or Alexa a question and received an incorrect response because of a pronunciation barrier.

Dealing with apps can be frustrating which is why we offer consistently excellent communication with a solution-centered result during every interaction. From start to finish, we pride ourselves on owning the success of a project. Personalized customer service and empathy cannot be found simply by downloading an app on your phone and, unlike artificial intelligence, we speak your language.